Prohibited items may vary from event to event.

Common prohibited items include:

• Professional cameras and recording equipment
• Large bags
• Commercial food
• Alcohol or illegal substances
• Weapons of any kind
• Noise makers, lasers, or objects that may impact others’ experience

For more information, check the conditions of entry.

Check out our Accessibility page for everything you need to know.

Security varies from event to event, but for everyone’s safety, security personnel, bag checks, and screening may be in operation. at all events.

Any items found or handed in are stored in the Arena's lost property. Use the form on the Get in touch page to check if we have your item.

Restrictions vary by event. Many shows prohibit flash photography or professional equipment.

If you are a professional photographer, you may be able to apply for a photography accreditation. Use the media enquiry form on the Get in Touch page to find out more.

One New Zealand Stadium is a cashless venue. All major cards and digital payments are accepted.

Door times vary by event. Check your event information or confirmation email for the exact time.

This depends on availability. Many events sell out in advance, so we recommend purchasing online early.